Corporate Sustainability Programme (CSP)
Sonigo – International Shipping, Packing and Moving Ltd.
- Purpose and Scope
The Corporate Sustainability Programme (hereinafter: “the Programme”) defines Sonigo’s official and operational framework for Environmental, Social and Governance (ESG) responsibility. The Programme is fully integrated with the Company’s Risk Management, Crisis Management, and Business Continuity Plans.
The Programme applies to all company activities, including:
- International shipment of personal effects
- Commercial shipping and professional packing
- Logistics for art, exhibitions, concerts, and special projects
- Warehousing and storage
- Customs brokerage and regulatory compliance
- Cargo insurance coordination
- Engagement with agents and suppliers in Israel and abroad
Programme Objectives
- Protection of human life, employee health, and welfare
- Reduction of environmental impact in logistics operations
(including recycling of cardboard, plastic, and wood in accordance with warehouse procedures) - Ensuring ethical, transparent, and legally compliant corporate governance
- Strengthening operational resilience and business continuity
- Preserving reputation and customer trust
- Compliance with regulatory, contractual, and FIDI-FAIM requirements
- By 2028, together with the implementation of PRIORITY ERP, full transition to a paperless office, including significant reduction of printers
- Corporate Governance and Accountability
2.1 Oversight and Management Structure
Company Owners
- Approval of sustainability policy and objectives
- Oversight of material ESG exposures
CEO / General Manager
- Overall responsibility for implementation of the Programme
- Integration of sustainability into risk and crisis management
Sustainability and Risk Management Committee
- Review of ESG risks, incidents, KPIs, and corrective actions
- Convened at least once annually or following a material event
Departmental Sustainability Officers, appointed in the following areas:
- Packing and Carpentry – Oshri
- Warehousing and Storage – Oshri
- Shipping and Special Projects – David
- Customs Brokerage and Special Permits – Elad
- Human Resources and Safety – Vice President
- IT and Information Security – Vice President
- Finance and Insurance
- Integration with the Risk Management Programme
Sustainability risks are treated as material operational and strategic risks, in accordance with Sonigo’s Risk Management Programme.
Each ESG risk is:
- Identified
- Assessed (Likelihood × Impact)
- Mitigated through preventive and control measures
- Monitored through KPIs
- Reviewed at least annually
Sustainability considerations are embedded in:
- Incident and claims management
- Business continuity planning
- Supplier and agent oversight
- Environmental Responsibility (E)
4.1 Environmental Commitments
Sonigo is committed to:
- Preventing environmental harm and pollution
- Reducing waste and inefficient use of resources
- Compliance with environmental legislation and port requirements
- Preparedness for fire, flooding, and leakage incidents
4.2 Environmental Controls and Actions
Packing and Materials
- Preference for reusable and durable packing solutions
- Packaging volume optimization to reduce emissions
- Waste separation for recycling
- Recycling of cardboard and packing materials (warehouse compactor)
Warehouses
- Fire detection and suppression systems
- Management of treated or hazardous materials
- Prevention of water damage and contamination
Transportation and Shipping
- Shipment consolidation and route optimization
- Use of approved suppliers
- Monitoring delays to minimize environmental impact
- Social Responsibility (S)
5.1 Employees – Safety and Welfare
- Mandatory safety training for new employees
(external safety officer responsible for registration and documentation) - Role-specific training (forklifts, lifting, carpentry, packing)
- Use of personal protective equipment (PPE)
- Reporting, investigation, and treatment of safety incidents
- Zero tolerance for discrimination, harassment, or unsafe work practices
5.2 Customers
- Protection of personal property, valuable equipment, and artworks
- Insurance transparency and explanation of exclusions
- Proactive communication in case of delays or incidents
- Fair, documented, and systematic claims handling
5.3 Suppliers and Agents
- Selection based on professionalism, safety, and compliance
- Clear definition of service expectations and engagement terms
- Performance, incident, and claims monitoring
- Governance, Ethics, and Compliance (G)
6.1 Ethical Conduct
Sonigo operates in accordance with the principles of:
- Integrity and transparency
- Compliance with customs laws, sanctions, and trade regulations
- Prevention of fraud, bribery, and conflicts of interest
6.2 Data Protection and Cybersecurity
- Protection of personal and commercial data
- Secure systems, backups, and access controls
- Payment verification and phishing prevention
- Cyber incident response as part of crisis management procedures
6.3 Financial and Insurance Governance
- Annual review of insurance coverage
- Alignment of cargo, liability, and professional insurance policies
- Analysis of claims trends and exposure
- Crisis Management and Business Continuity
Sustainability principles are embedded in:
- Crisis management procedures
- Business continuity plans
- Escalation and communication mechanisms
Protection of human life, the environment, and customers is the highest priority in any scenario.
- Training and Implementation
- Sustainability and safety training upon employee onboarding
- Role-specific professional training
- Periodic refreshers and drills
- Monitoring, KPIs, and Review
Monitoring is conducted through indicators such as:
- Occupational injury rate
- Cargo damage ratio
- Environmental incidents
- Insurance claims
- Cyber simulation performance
The Programme is reviewed annually and updated accordingly.
- Approval and Periodic Review
The Programme:
- Is approved by Company Management
- Is reviewed at least once per year
- Is updated following material incidents or regulatory changes